Privacy Policy

Published in compliance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ('DPDPA') and any rules or regulations framed thereunder, as amended from time to time. In the event of any conflict between these instruments, the DPDPA shall prevail to the extent applicable.

Note: These Privacy Policy form part of MTS Legal's Website Legal Suite and should be read together with the Terms of Use and Disclaimer published on this Website. In the event of any conflict or inconsistency between these documents, the Terms of Use shall prevail, followed by the Privacy Policy, and then the Disclaimer, unless otherwise specified.

MTS Legal is committed to safeguarding the privacy and personal information of every individual who visits or interacts with this Website. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We encourage you to read this document carefully.

1. Scope and Applicability

This Privacy Policy applies to all users who access or use www.mtslegal.in ("Website"), including persons who visit the Website to browse its content, make enquiries, or engage with the firm in any other manner through this medium.

The collection and processing of information arising in the course of a specific client engagement, matter, or contractual relationship with MTS Legal shall be governed by the specific terms of that engagement, and not solely by this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our Website:

2.1 Information You Provide Directly

When you reach out to us through a contact form, email, or any inquiry feature on the Website, you may provide your name, email address, phone number, the organisation you represent, and any other information you choose to share. We collect this only to the extent necessary to respond to your query.

2.2 Automatically Collected Information

When you browse our Website, certain information may be collected automatically through standard web technologies, including your IP address, browser type and version, operating system, pages visited, time and date of access, and referring URLs. This is used solely to help us understand how users interact with our Website and to improve the user experience.

2.3 Cookies

Our Website may use cookies such as small text files placed on your device in order to facilitate a smoother browsing experience and to gather aggregate analytical data. By continuing to use this Website, you consent to our use of cookies as described herein. You may withdraw this consent at any time by adjusting your browser settings to block or delete cookies, or by using the opt-out mechanism where provided on this Website. Withdrawing consent to cookies may affect certain features of the Website. We do not use cookies to collect personally identifiable information without your knowledge.

3. How We Use Your Information

MTS Legal uses the information collected through this Website for the following purposes:

• To respond to your queries or requests for information about the firm.
• To improve and maintain the functionality and content of the Website.
• To send you updates about legal developments, firm news, or events that may be relevant to you, but only where you have given your express prior consent to receiving such communications by indicating consent at the point of collection. You may withdraw this consent at any time by writing to us at info@mtslegal.in. We will process your opt-out request within 10 working days.
• To comply with applicable legal obligations.
• To investigate and prevent any fraudulent, illegal, or unauthorised activity in connection with the Website.

We do not use your information for the purpose of advertising, profiling, or targeted solicitation.

4. Disclosure of Information

MTS Legal does not sell, rent, or trade your personal information to third parties. We may, however, disclose your information in the following limited circumstances:

• To our authorised personnel, technology service providers, or professional advisors who require access to such information solely to support the operation of this Website, and who are contractually bound by confidentiality obligations and are required to process personal data only in accordance with our documented instructions and applicable data protection law. We do not authorise any third-party processor to use personal data for their own purposes.
• Where disclosure is required by law, court order, governmental directive, or regulatory authority.
• Where we believe in good faith that such disclosure is necessary to protect the rights, safety, or property of MTS Legal, our users, or the public.

5. Third-Party Websites

This Website may contain links to external websites that are not operated or controlled by MTS Legal. We have no control over the content, privacy practices, or policies of such third-party websites and cannot accept responsibility for any information you provide to, or receive from, those sites. We recommend that you review the privacy policy of any external website you visit.

6. Security of Your Information

MTS Legal takes reasonable technical and organisational measures to protect the information we hold against loss, misuse, unauthorised access, disclosure, or alteration. Our access controls are designed to restrict personal data to those who have a legitimate need to process it.

While we make every effort to protect your information, no method of transmission over the internet or electronic storage is entirely secure, and the User assumes this risk when choosing to interact with us online.

7. Retention of Information

We retain personal information for the following periods:

• General inquiry and contact data: no longer than 24 months from the date of your last interaction with us.
• Data retained for legal or regulatory compliance (e.g., accounting or taxation records): as required under applicable Indian law.
• Data relevant to any ongoing or anticipated legal proceedings: for the duration of those proceedings and any applicable limitation period thereafter.

Once information is no longer needed for the purpose for which it was collected and no legal retention obligation applies, we will take reasonable steps to securely delete or anonymise it. You may request deletion of your personal data at any time, subject to our legal obligations.

8. Your Rights

You have the right to request access to the personal information we hold about you, to correct inaccuracies, or to request its deletion, subject to any legal obligations that may require us to retain certain records. To exercise any of these rights, please contact us at info@mtslegal.in

If you wish to withdraw consent to receive communications from us, you may write to us at the above address and we will act on your request within 10 working days of receipt. Where the request is technically complex, we will keep you informed of progress and aim to complete the process within 30 days.

9. Changes to This Privacy Policy

MTS Legal reserves the right to update or revise this Privacy Policy from time to time. Where we make material changes, we will notify you by prominently posting a notice on this Website or, where we hold your contact details, by sending you a direct communication. For non-material changes, the revised policy will take effect on the date it is posted with an updated 'Last Updated' date. If you do not agree with the revised policy, please discontinue use of the Website and contact us to request deletion of your personal data.

10. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, MTS Legal will take prompt steps to contain the breach and will notify affected individuals and, where required by applicable law, the relevant regulatory authority, within such timeframes as prescribed. Notification will include, to the extent known, the nature of the breach, the categories and approximate number of individuals affected, likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.

11. Grievance Officer

In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the applicable provisions of the Digital Personal Data Protection Act, 2023, the following person has been designated as the Grievance Officer of MTS Legal:

Name: Sharan Shahier

Designation: Partner

Contact info: sharan@mtslegal.in

Any grievance regarding the use or processing of your personal data must be raised within 30 days of the event giving rise to the grievance. We will acknowledge your complaint within 3 working days and endeavour to resolve it within 30 days of acknowledgement.

12. Contact

For any questions or concerns regarding these Terms of Use, please write to us at: info@mtslegal.in